Terms of service

Last updated: October 9, 2026

This website is operated by Sergio Perez Velasco, Calle de las Flores, 24, 2.º A, 28300 Aranjuez (Madrid), Spain, trading as Heelvana ("we", "us"). By visiting the site or buying from us, you agree to these terms.

Products and use

Our products are personal-care devices for cosmetic use only. They are not medical devices and are not intended to diagnose, treat or cure any condition. Read the instructions before use. Do not use on broken, irritated or infected skin; if you have diabetes or circulation problems, consult your doctor before use.

Prices and payment

Prices are shown in US dollars and may change without notice. Sales tax, where applicable, is calculated at checkout. We reserve the right to refuse or cancel any order (for example, in case of pricing errors or suspected fraud); if we cancel a paid order, you will receive a full refund.

Shipping, returns and refunds

Please see our Shipping policy and Returns & refund policy.

Reviews

Some reviews and customer photos shown on the site were written by buyers of the same device who purchased it from other retailers. Some are shortened or translated.

Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential damages arising from the use of our products or website. Nothing in these terms limits any rights you have under applicable consumer protection laws.

Changes

We may update these terms from time to time. The current version is always available on this page.

Contact

hello@heelvana.com